Current vacancies

Company: AJM Healthcare | Closing date: Fri, 31 Mar 2023

AJM Healthcare
Role: Logistics Manager
Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Company sick pay provision with continuous service, Employee Assistance Programme and Blue Light Discount Card.

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

It is an exciting period of growth for the company as a new wheelchair service for Hull and East Riding will be established from​ 1st April 2023 ​to provide NHS wheelchair services including clinical assessments, specialist seating, delivery, repairs and maintenance.

​
What we are looking for:

We are seeking to recruit an enthusiastic Logistics Manager to join our brand new Integrated Wheelchair Service in the day-to-day running of the warehouse whilst ensuring great customer experience is maintained to our NHS wheelchair users in conjunction with the operational performance measures. The successful candidate will be an experienced technical engineering professional with the ability to coordinate with our clinical and customer service teams with empathy and resilience. You will be responsible for managing a team of Workshop Technicians, Stores Operatives and Mobile Engineers and will have oversight of the Logistics and stock function.

Key Responsibilities:

• Lead, coach, motivate and monitor the performance of the team and team members on a 1-2-1 basis
• Manage the end-to-end lifecycle of stock control and ensure efficiency throughout.
• Reinforce all company policy and procedures are adhered to and ensure regular health and safety checks are conducted regularly throughout the depot.
• To liaise with other departments within the service centre and key stakeholders within the organisation.
  
• Assist the Service Operations Manager with KPI delivery and all other contractual service level agreements.

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please click apply now to complete our application form. No stand-alone CVs will be accepted.

Closing Date: 31st March 2023

Interview Date: Week commencing 3rd April 2023

This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check.  Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA339

Company: AJM Healthcare | Closing date: Fri, 31 Mar 2023

AJM Healthcare
Role: Assistant Management Accountant
Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Card, Pension Scheme, Company sick pay provision with continuous service.

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

What we are looking for:

We are looking to recruit an Assistant Management Accountant to be based at our head office in Hailsham, East Sussex. This role is hybrid and therefore we would be looking for someone that can commit to working a minimum of 2 days in the office and 3 days working from home per week. This role is to assist Senior Management and the Board of Directors to make informed decisions supported by timely and accurate financial information. As part of the role, the post holder is responsible for ensuring that accurate and timely financial information is provided to the Board of Directors and other stakeholders when requested and on a recurring basis.

Key Responsibilities:

• To support the Management Accountant in managing all aspects of the Finance Department’s deliverables and outputs.
• To support the Management Accountant in managing target/budget delivery and working capital management to the highest level.
• To support the Management Accountant and Finance Director in ensuring all Investor and Bank Covenant compliance is adhered to with timely submission of all related returns to these parties.
• In conjunction with the Management Accountant, to continuously manage, maximise, and monitor the organisation’s cashflow position, highlight areas of concern through early warning notifications.
• To support the Management Accountant in the production of the overall monthly performance monitoring report on income and expenditure and board packs.
• To assist in the preparation of all external financial returns; monthly, quarterly, and annual compliance submissions to all relevant authorities including HMRC, Banking and Internal Partners and all external authorities including the Office of National Statistics.
• To provide cross cover where necessary within the team, broadening your experience of the finance function.
• To undertake projects which will lead to the increased modernisation of all financial services within the company to enhance both efficiency and cost effectiveness.
• To prepare for review and sign off relevant Group Company monthly payroll covering all aspects
• Any other duties delegated by the Finance Director/Management Accountant.
• To be able to work with minimum supervision.
• Using Microsoft Office especially Word, Excel and Outlook and familiar with accounting software, preferably SAGE.
• Working as a team to meet personal and organisational objectives.

We would be looking for someone that is either working towards or has an AAT, ACCA or CIMA qualification and has experience in management accounting and experience in producing month-end and year-end reports.

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please click apply now to complete our application form. No stand-alone CVs will be accepted.

Closing Date: 31st March 2023

Interview Date: week commencing 3rd April 2023

This position is working in a regulated environment and will therefore be subject to an basic DBS disclosure check.  Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA380

Company: AJM Healthcare | Closing date: Fri, 31 Mar 2023

AJM Healthcare
Role: ​Case Co-Ordinator 
Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Card, Pension Scheme, Company sick pay provision with continuous service.

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

What we are looking for:

We are looking to recruit a Case Co-Ordinator to be based at our Corporate Office in Milton Keynes. This role will support the day-to-day running of the office, providing support with administration activities.

Key Responsibilities:

• Working as part of a team ensuring that we provide a first class customer service experience to all our service users.
• To be responsible for making and answering calls from service users, carers, family members relating to repair and maintenance bookings, entering orders onto the company database system in a timely manner.
• Ensuring accuracy when using and updating our database system.
• Arranging and planning service user assessments for the Engineers and provide quotes based on specification raised.
• Using Microsoft Office especially Word, Excel and Outlook.
• Working as a team to meet personal and organisational objectives.

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please click apply now to complete our application form. No stand-alone CVs will be accepted.

Closing Date: 31st March 2023

Interview Date: week commencing 3rd April 2023

This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check.  Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA383

Company: AJM Healthcare | Closing date: Fri, 31 Mar 2023

AJM Healthcare
Role: Field Service Technician

Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Discount Card, Company sick pay provision with continuous service.

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

What we are looking for:

We are seeking to recruit an enthusiastic Field Service Technician to join our logistics team in the maintenance of wheelchairs for our NHS wheelchair users within the surrounding areas whilst ensuring great customer experience is maintained throughout. The successful candidate will be an experienced maintenance/mechanical professional who will demonstrate an empathic and resilient manner when faced with challenging situations.  They will showcase willingness to always go the extra-mile for all of our patients.

Key Responsibilities:

• Be responsible for the delivery, collection, installation and repairing of wheelchairs in patient’s homes and other various locations across the local region.
• Understanding and demonstrating the correct functionality and safe installation of items, repair and replace any damaged or faulty stock items.
• Appropriate and accurate processing of all paperwork.
• Ensuring vehicle maintenance, including safety checks.
• Follow correct PPE regulations and compliance with infection control processes.
• Participating in the on-call rota (with an enhanced allowance during this period).

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please click apply now to complete our application form. No stand-alone CVs will be accepted.

Closing Date: 31st March 2023

Interview Date: week commencing 3rd April 2023

This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check.  Cost will be covered by the Company.

Please note, as this role will include working within a CQC registered care home, it is a legal requirement that all staff are fully Covid-19 vaccinated unless they have a medical exemption. Evidence of vaccinations or medical exemption letter will be required.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA407

Company: AJM Healthcare | Closing date: Fri, 31 Mar 2023

AJM Healthcare
Role: Customer Service Administrator
Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Discount Card, Company sick pay provision with continuous service.

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

What we are looking for:

We are seeking to recruit an enthusiastic Customer Service Administrator to join our team in the day-to-day running of the office whilst ensuring great customer experience is maintained throughout to our NHS wheelchair users and medical professionals within the surrounding areas. The successful candidate will showcase a first-class telephone manner with empathy and professionalism with the ability to coordinate with our clinical and logistics teams.

Key Responsibilities:

• Responsible for making and answering calls from patients, carers, family members relating to repair and maintenance of their wheelchairs.
• Booking appointments and entering orders onto the company database system in a timely manner.
• Ensuring accuracy and completeness of information when using our database system.
• Arranging and planning workloads and efficient delivery routes for Field Service Engineers.
• Using Microsoft Office especially Word, Excel and Outlook.
• Working as a team player to meet personal and organisational objectives.

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please complete our application form which is found on our website. No stand-alone CVs will be accepted.

Closing Date: 31st March 2023

Interview Date: w/c 3rd April 2023

This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check.  Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA410

Company: AJM Healthcare | Closing date: Fri, 31 Mar 2023

AJM Healthcare
Role: Field Service Engineer
​Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Company sick pay provision with continuous service, Employee Assistance Programme, Blue Light discount card.

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

It is an exciting period of growth for the company as a new wheelchair service for Hull and East Riding will be established from​ 1st April 2023 ​to provide NHS wheelchair services including clinical assessments, specialist seating, delivery, repairs and maintenance.

What we are looking for:

We are seeking to recruit an enthusiastic Field Service Engineer to join to join our brand new Integrated Wheelchair Service logistics team in the maintenance of wheelchairs for our NHS wheelchair users within the surrounding areas whilst ensuring great customer experience is maintained throughout. The successful candidate will be an experienced maintenance/mechanical professional who will demonstrate an empathic and resilient manner when faced with challenging situations.  They will showcase willingness to always go the extra-mile for all of our patients.

Key Responsibilities:

• Be responsible for the delivery, collection, installation and repairing of wheelchairs in patient’s homes and other various locations across the local region.
• Understanding and demonstrating the correct functionality and safe installation of items, repair and replace any damaged or faulty stock items.
• Appropriate and accurate processing of all paperwork.
• Ensuring vehicle maintenance, including safety checks.
• Follow correct PPE regulations and compliance with infection control processes.
• Participating in the on-call rota (with an enhanced allowance during this period).

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please click apply now to complete our application form. No stand-alone CVs will be accepted.

Closing Date: 31st March 2023

Interview Date: Week commencing 3rd April 2023

This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check.  Cost will be covered by the Company.

Please note, as this role will include working within a CQC registered care home, it is a legal requirement that all staff are fully Covid-19 vaccinated unless they have a medical exemption. Evidence of vaccinations or medical exemption letter will be required.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA341

Company: AJM Healthcare | Closing date: Fri, 31 Mar 2023

AJM Healthcare
Role: Purchasing Assistant
Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Company sick pay provision with continuous service.

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

What we are looking for:

We are looking to recruit a Purchasing Assistant to support our Supply Chain Team Leader and Supply Chain Manager with the procurement of equipment, goods and services for the business whilst delivering improved profitability through more efficient and cost-effective sourcing. The successful candidate will have experience within a hands-on role and evidence of supporting stakeholders on various projects.

Key Responsibilities:

• Creating purchase orders as per business requirements, in line with procurement policies, and send to suppliers
• Work closely with our suppliers to ensure orders are delivered on time in full
• Liaise closely and efficiently with depot teams to communicate delivery status of purchase orders
• Check purchase order acknowledgements to ensure orders will be fulfilled to our requirements, highlighting any discrepancies
• Ensure price information is maintained accurately and in a timely manner

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please complete our application form which is found on our website. No stand-alone CVs will be accepted.

Closing Date: 31st March 2023

Interviews to be held - week commencing 3rd April 2023.​

This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check.  Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA423

Company: AJM Healthcare | Closing date: Fri, 24 Mar 2023

AJM Healthcare
Role: Stores Operative
Benefits: 25 days annual leave plus bank holidays, Employee Assistance Programme, Blue Light Card, Pension Scheme

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

What we are looking for:

We are seeking to recruit an enthusiastic Stores Operative to join our logistics team in the maintenance of wheelchairs for our NHS wheelchair users within the surrounding areas whilst ensuring great customer experience is maintained throughout. The successful candidate will be an experienced warehouse professional who will be responsible for an efficient and accurate stock control service. They will showcase willingness to work as part of a team whilst maintaining empathy and professionalism at all times.

Key Responsibilities:

• Responsible for receiving all stock and ensure all stock is logged accurately within the company’s database.
• Continuously monitor stock levels and liaise with the Procurement Department for the ordering of stock.
• Pick and sort all stock for required for mobile engineer’s daily runs
• Technical experience would be advantageous but not essential as full training in provided
• Warehouse and wheelchair experience highly desirable but not essential 

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please click apply now to complete our application form. No stand-alone CVs will be accepted.

Closing Date: 24th March 2023

Interview Date: week commencing 27th March 2023

This position is working in a regulated environment and will therefore be subject to a DBS disclosure check.  Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA426

Company: AJM Healthcare | Closing date: Fri, 24 Mar 2023

AJM Healthcare
Role: Stores Operative
Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Card, Pension Scheme, Company sick pay provision with continuous service.

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

What we are looking for:

We are seeking to recruit an enthusiastic Stores Operative to join our logistics team in the maintenance of wheelchairs for our NHS wheelchair users within the surrounding areas whilst ensuring great customer experience is maintained throughout. The successful candidate will be an experienced warehouse professional who will be responsible for an efficient and accurate stock control service. They will showcase willingness to work as part of a team whilst maintaining empathy and professionalism at all times.

Key Responsibilities:

• Responsible for receiving all stock and ensure all stock is logged accurately within the company’s database.
• Continuously monitor stock levels and liaise with the Procurement Department for the ordering of stock.
• Pick and sort all stock for required for mobile engineer’s daily runs
• Technical experience would be advantageous but not essential as full training in provided
• Warehouse and wheelchair experience highly desirable but not essential

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please click apply now to complete our application form. No stand-alone CVs will be accepted.

Closing Date: 24th March 2023

Interview Date: 27th March 2023

This position is working in a regulated environment and will therefore be subject to a DBS disclosure check.  Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA427

Company: AJM Healthcare | Closing date: Fri, 31 Mar 2023

AJM Healthcare
Role: Customer Service Manager
Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Card, Pension Scheme, Cycle to work scheme, shopping discounts and Company sick pay provision with continuous service. 

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

What we are looking for:

We are seeking to recruit an enthusiastic Customer Service Manager to join our brand new Integrated Wheelchair Service Customer Service team in the day-to-day running of the office whilst ensuring great customer experience is maintained throughout to our NHS wheelchair users and medical professionals within the surrounding areas. The successful candidate will showcase a first-class telephone manner with empathy and professionalism with the ability to coordinate with our clinical and logistics teams. You will be responsible for managing a team of Customer Service Administrators and will have oversight of the Customer Services function.

Key Responsibilities:

• To lead, coach, motivate and monitor the performance of the team and team members on a 1-2-1 basis
• Ensure all queries from our patients and service centre staff are dealt with in an efficient and courteous manner.
• To liaise with other departments within the service centre and key stakeholders within the organisation.
• Manage the end-to-end lifecycle of complaints and ensure efficiency throughout.
• Assist the Service Operations with KPI reporting and other adhoc reporting when required

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please click apply now to complete our application form. No stand-alone CVs will be accepted.

Closing Date: 31st March 2023

Interview Date: Week commencing 3rd April 2023

​This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check.  Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA430

Company: AJM Healthcare | Closing date: Fri, 31 Mar 2023

AJM Healthcare
Role: Customer Service Administrator
Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Discount Card, Company sick pay provision with continuous service.

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

It is an exciting period of growth for the company as a new wheelchair service for Staffordshire will be established from​ 1st April 2023 ​to provide NHS wheelchair services including clinical assessments, specialist seating, delivery, repairs and maintenance.

What we are looking for:

We are seeking to recruit an enthusiastic Customer Service Administrator to join our team in the day-to-day running of the office whilst ensuring great customer experience is maintained throughout to our NHS wheelchair users and medical professionals within the surrounding areas. The successful candidate will showcase a first-class telephone manner with empathy and professionalism with the ability to coordinate with our clinical and logistics teams.

Key Responsibilities:

• Responsible for making and answering calls from patients, carers, family members relating to repair and maintenance of their wheelchairs.
• Booking appointments and entering orders onto the company database system in a timely manner.
• Ensuring accuracy and completeness of information when using our database system.
• Arranging and planning workloads and efficient delivery routes for Field Service Engineers.
• Using Microsoft Office especially Word, Excel and Outlook.
• Working as a team player to meet personal and organisational objectives.

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please complete our application form which is found on our website. No stand-alone CVs will be accepted.

Closing Date: 31st March 2023

Interview Date: week commencing 3rd April 2023

This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check.  Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA432

Company: AJM Healthcare | Closing date: Fri, 31 Mar 2023

AJM Healthcare
Role: Customer Service Administrator
Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Discount Card, Company sick pay provision with continuous service.

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

It is an exciting period of growth for the company as a new wheelchair service for Staffordshire will be established from​ 1st April 2023 ​to provide NHS wheelchair services including clinical assessments, specialist seating, delivery, repairs and maintenance.

What we are looking for:

We are seeking to recruit an enthusiastic Customer Service Administrator to join our team in the day-to-day running of the office whilst ensuring great customer experience is maintained throughout to our NHS wheelchair users and medical professionals within the surrounding areas. The successful candidate will showcase a first-class telephone manner with empathy and professionalism with the ability to coordinate with our clinical and logistics teams.

Key Responsibilities:

• Responsible for making and answering calls from patients, carers, family members relating to repair and maintenance of their wheelchairs.
• Booking appointments and entering orders onto the company database system in a timely manner.
• Ensuring accuracy and completeness of information when using our database system.
• Arranging and planning workloads and efficient delivery routes for Field Service Engineers.
• Using Microsoft Office especially Word, Excel and Outlook.
• Working as a team player to meet personal and organisational objectives.

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please complete our application form which is found on our website. No stand-alone CVs will be accepted.

Closing Date: 31st March 2023

Interview Date: week commencing 3rd April 2023

This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check.  Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA433