Current vacancies

Company: AJM Healthcare | Closing date: Fri, 30 Sep 2022

AJM Healthcare
Role: Occupational Therapist, Physiotherapist or Rehabilitation Assistant – Wheelchairs Clinical Commercial Services Team

Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, NHS Blue Light Discount Card, Company sick pay provision with continuous service, clinical supervision, learning and development opportunities, and company van provided.

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

What we are looking for:

We are seeking to recruit an enthusiastic Occupational Therapist, Physiotherapist or Rehabilitation Assistant to join our team in this unique role providing clinical support services to service users, internal staff, clinicians, rehabilitation engineers, admin, field service engineers, service operations managers and external stakeholders in the wider community and actively engage with them to promote our range of services. The successful candidate will maximise client choice and control through effective use of Personal Wheelchair Budget (PWB), formerly the NHS voucher scheme and through commercial non-NHS sales. ​

This role would suit someone with a passion for promoting the right product, at the right time to the right person. This role will promote a range of products through your clinical expertise to allow the user to make an informed decision in relation to their needs and budget promoting opportunity for personalisation according to customer desire. Ideally you will have some experience working in wheelchair provision. This is a regional role and frequent travel is required within the designated region.

Key Responsibilities:

• Responsible for client assessments for service users and provide quote based on specification and service user needs.
• To provide assessments on a wide range of equipment, including Non – NHS provision and business to business sales.
• Responsible for daily supervision of Personal Wheelchair Budget as well as commercial paperwork and administration.
• Ensuring accuracy and completeness of information when using our database system.
• Using Microsoft Office especially Word, Excel and Outlook.
• Working as a team player to meet personal and organisational objectives.
• Frequent travel is required.

For an informal discussion about this role, please contact the HR Department at

careers@ajmhealthcare.org. To be considered for this role, please complete our application form which is found on our website. No stand-alone CVs will be accepted.

Closing Date: 30th September 2022

Interview Date: w/c 3rd October 2022

This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check.  Cost will be covered by the Company.

Please note, as this role will include working within a CQC registered care home, it is a legal requirement that all staff are fully Covid-19 vaccinated unless they have a medical exemption. Evidence of vaccinations or medical exemption letter will be required.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA72

Company: AJM Healthcare | Closing date: Fri, 30 Sep 2022

AJM Healthcare
Role: Clinical Manager
Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Card, Pension Scheme, Company sick pay provision with continuous service

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

It is an exciting period of growth for the company as a new wheelchair service for Hertfordshire will be established from​1st October 2022 ​to provide NHS wheelchair services including clinical assessments, specialist seating, delivery, repairs and maintenance.

What we are looking for:

We are looking to recruit a Clinical Manager to join our company. This is an exciting role as you will have the opportunity to provide expert clinical leadership to our team, deliver clinical operational performance, and simultaneously work with the operational management team to focus on continuous quality improvement. You will be supporting a talented group of local clinical staff including occupational therapists, physiotherapists, rehabilitation assistants, rehabilitation engineers and rehabilitation engineering technicians. You will work closely with the clinical director and clinical leads/managers from the other eight AJM wheelchair services. We have developed strong professional excellence sharing networks across the organisation and have an embedded quality assurance framework. You will promote the service and work of the organisation through relevant national bodies, such as the Posture and Mobility Group, and professional bodies. This role provides you with the opportunity to focus on offering your vision and leadership to improve the quality of service user outcomes.

Key Responsibilities:

• Be responsible for developing and maintaining the clinical foundation of the service within our clinical governance structure; this will include applying clinical policies and procedures, particularly clinical supervision, caseload management and clinical audit
• Manage, coach, lead, and develop staff on a day to day basis
• Empower the team to achieve results within a measurable and structured approach, ensuring full accountability for actions and problem resolution, also promoting interdisciplinary working
• Ensure clinical competency and high standards of clinical practice in line with local, national and regulatory policy
• Proactively promote the service across the county, working with our partnership and engagement team to ensure service user involvement and joint working with other agencies and organisations
• Lead the clinical development of the service in line with national guidelines and developments in the evidence base
• Work closely with the service management team to meet key performance indicators
• Lead from the front by using highly advanced clinical reasoning to fit and, with tools, adjust equipment to meet service user needs; this will involve detailed instruction on safe use and care of the equipment
• You will have your own clinical caseload for which you are responsible; you will plan the rota of work for the clinical team as a whole, working closely with customer services
• Ensure holistic assessment is provided to all service users, establishing their abilities, limitations and needs with regard to physical, sensory, cognitive, perceptual and social functioning, and determining the need for onward referral to other services

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please click apply now to complete our application form. No stand-alone CVs will be accepted.

Closing Date: 30th September 2022

Interview Date: week commencing 3rd October 2022

​This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check.  Cost will be covered by the Company. 

The continuation of NHS Pensions Scheme is only available to the successful candidates who has been a member of this scheme within the last 12 months.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA188

Company: AJM Healthcare | Closing date: Fri, 30 Sep 2022

AJM Healthcare
Role: Advanced Clinician
Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Continuation of NHS Pension Scheme*, Blue Light Discount Card, Company sick pay provision with continuous service.

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

What we are looking for:

We are seeking to recruit a qualified, registered Clinician to join our integrated clinical team. You will be conducting assessments with our NHS Wheelchair users in various settings within the surrounding areas ensuring outstanding customer experience is maintained throughout. You will showcase an empathic and resilient approach when faced with challenging situations with the ability to work collaboratively with our customer service, logistics, and the wider clinical teams. You will be responsible for managing your own caseload of patients with a range of permanent wheelchair mobility, postural, and pressure relief needs. You will ensure best practice is maintained throughout whilst receiving professional guidance from the Clinical and Service Leads.

Key Responsibilities:

• Hold, prioritise, plan and organise your own caseload of service users, some of whom will have complex needs
• Provide high quality, service user focused assessment and prescription of manual wheelchairs, powered wheelchairs, buggies and seating
• Work within professional standards and clinical guidelines, promoting best practice and undertaking all aspects of clinical duties
• Provide highly advanced clinical advice to other members of the team; may act as lead for a specialism
• Possess highly developed expertise within the specialism of wheelchair services, underpinned by highly developed theoretical knowledge and experience
• Supervise and allocate work to rehabilitation assistants, rehabilitation engineering technicians, and foundation level clinicians
• Plan training sessions for internal staff and external healthcare professionals whilst co-ordinating a multi-disciplined team and manage projects when required.

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please complete our application form which is found on our website. No stand-alone CVs will be accepted.

Closing Date: 30th September 2022

Interview Date: w/c 3rd October 2022

This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check.  Cost will be covered by the Company.

*Continuation of the NHS Pension Scheme is only available to the successful candidates who has been a member of this scheme within the last 12 months and subject to NHS Pensions T&Cs.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA207

Company: AJM Healthcare | Closing date: Fri, 30 Sep 2022

AJM Healthcare
Role: Stores Operative

Location - Park Royal

Benefits: 25 days annual leave plus bank holidays, Employee Assistance Programme, Blue Light Card, Pension Scheme

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

What we are looking for:

We are seeking to recruit an enthusiastic Stores Operative to join our logistics team in the maintenance of wheelchairs for our NHS wheelchair users within the surrounding areas whilst ensuring great customer experience is maintained throughout. The successful candidate will be an experienced warehouse professional who will be responsible for an efficient and accurate stock control service. They will showcase willingness to work as part of a team whilst maintaining empathy and professionalism at all times.

Key Responsibilities:

• Responsible for receiving all stock and ensure all stock is logged accurately within the company’s database.
• Continuously monitor stock levels and liaise with the Procurement Department for the ordering of stock.
• Pick and sort all stock for required for mobile engineer’s daily runs
• Technical experience would be advantageous but not essential as full training in provided
• Warehouse and wheelchair experience highly desirable but not essential

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please click apply now to complete our application form. No stand-alone CVs will be accepted.

Closing Date: 30th September 2022

Interview Date: w/c 3rd October 2022

This position is working in a regulated environment and will therefore be subject to a DBS disclosure check.  Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA86

Company: AJM Healthcare | Closing date: Fri, 30 Sep 2022

AJM Healthcare
Role: Workshop Technician
Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Card, Company sick pay provision with continuous service.

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

What we are looking for:

We are seeking to recruit an enthusiastic Workshop Technician to join our logistics team in the maintenance of wheelchairs for our NHS wheelchair users within the surrounding areas whilst ensuring great customer experience is maintained throughout. The successful candidate will be an experienced maintenance/mechanical professional who will demonstrate an empathic and resilient manner when faced with challenging situations.  They will showcase willingness to always go the extra-mile for all of our patients.

Key Responsibilities:

• Provide workshop service engineering repairing, servicing and maintaining wheelchairs
• Conduct repairs servicing and maintenance as directed by the Depot team leader/Service Manager
• Undertake reconditioning and decontamination of wheelchairs
• Assist in the wheelchair service emergency call out rota if required
• Technical experience would be advantageous but not essential as full training in provided
• Warehouse and wheelchair experience highly desirable but not essential

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please click apply now to complete our application form. No stand-alone CVs will be accepted.

Closing Date: 23th September 2022

Interview Date: w/c 25th September 2022

This position is working in a regulated environment and will therefore be subject to a DBS disclosure check.  Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA229

Company: AJM Healthcare | Closing date: Fri, 30 Sep 2022

AJM Healthcare
Role: Field Service Engineer
Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Card, Pension Scheme, Company sick pay provision with continuous service.

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

What we are looking for:

We are seeking to recruit an enthusiastic Field Service Engineer to join our logistics team in the maintenance of wheelchairs for our NHS wheelchair users within the surrounding areas whilst ensuring great customer experience is maintained throughout. The successful candidate will be an experienced maintenance/mechanical professional who will demonstrate an empathic and resilient manner when faced with challenging situations.  They will showcase willingness to always go the extra-mile for all of our patients.

Key Responsibilities:

• Be responsible for the delivery, collection, installation and repairing of wheelchairs in patient’s homes and other various locations across the local region.
• Understanding and demonstrating the correct functionality and safe installation of items, repair and replace any damaged or faulty stock items.
• Appropriate and accurate processing of all paperwork.
• Ensuring vehicle maintenance, including safety checks.
• Follow correct PPE regulations and compliance with infection control processes.
• Participating in the on-call rota (with an enhanced allowance during this period).

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please click apply now to complete our application form. No stand-alone CVs will be accepted.

​

Closing Date: 30th September 2022

Interview Date: w/c 3rd October 2022

​

This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check.  Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA244

Company: AJM Healthcare | Closing date: Fri, 30 Sep 2022

AJM Healthcare
Role: Case Co-Ordinator - Covering Maternity cover for a duration of 18 months.

Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light discount card, Pension Scheme, Company sick pay provision with continuous service.

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

What we are looking for:

We are looking to recruit a Case Co-Ordinator to be based at our Corporate Office in Milton Keynes. This role will support the day-to-day running of the office, providing support with administrational activities.

Key Responsibilities:

• Working as part of a team ensuring that we provide a first class customer service experience to all our service users.
• To be responsible for making and answering calls from service users, carers, family members relating to repair and maintenance bookings, entering orders onto the company database system in a timely manner.
• Ensuring accuracy when using and updating our database system.
• Arranging and planning service user assessments for the engineers and provide quotes based on specification raised.
• Using Microsoft Office regularly, especially Word, Excel and Outlook.
• Working as a team to meet personal and organisational objectives.

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please click apply now to complete our application form. No stand-alone CVs will be accepted.

Closing Date: 30th September 2022

Interview Date: W/C 3rd October 2022

This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check.  Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA249

Company: AJM Healthcare | Closing date: Fri, 30 Sep 2022

AJM Healthcare
Role: ​Case Co-Ordinator 
Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Card, Pension Scheme, Company sick pay provision with continuous service.

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

What we are looking for:

We are looking to recruit a Case Co-Ordinator to be based at our Corporate Office in Milton Keynes. This role will support the day-to-day running of the office, providing support with administration activities.

Key Responsibilities:

• Working as part of a team ensuring that we provide a first class customer service experience to all our service users.
• To be responsible for making and answering calls from service users, carers, family members relating to repair and maintenance bookings, entering orders onto the company database system in a timely manner.
• Ensuring accuracy when using and updating our database system.
• Arranging and planning service user assessments for the Engineers and provide quotes based on specification raised.
• Using Microsoft Office especially Word, Excel and Outlook.
• Working as a team to meet personal and organisational objectives.

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please click apply now to complete our application form. No stand-alone CVs will be accepted.

Closing Date: 30th September 2022

Interview Date: week commencing 3rd October 2022

This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check.  Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference:VA259

Company: AJM Healthcare | Closing date: Fri, 30 Sep 2022

AJM Healthcare
Role: Customer Service Administrator
Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Discount Card, Company sick pay provision with continuous service.

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

What we are looking for:

We are seeking to recruit an enthusiastic Customer Service Administrator to join our team in the day-to-day running of the office whilst ensuring great customer experience is maintained throughout to our NHS wheelchair users and medical professionals within the surrounding areas. The successful candidate will showcase a first-class telephone manner with empathy and professionalism with the ability to coordinate with our clinical and logistics teams.

Key Responsibilities:

• Responsible for making and answering calls from patients, carers, family members relating to repair and maintenance of their wheelchairs.
• Booking appointments and entering orders onto the company database system in a timely manner.
• Ensuring accuracy and completeness of information when using our database system.
• Arranging and planning workloads and efficient delivery routes for Field Service Engineers.
• Using Microsoft Office especially Word, Excel and Outlook.
• Working as a team player to meet personal and organisational objectives.

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please complete our application form which is found on our website. No stand-alone CVs will be accepted.

Closing Date: 30th Septmeber 2022

Interview Date: W/C 3rd October 2022

This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check.  Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA262

Company: AJM Healthcare | Closing date: Fri, 30 Sep 2022

AJM Healthcare
Role: Intermediate Clinician 

Location - Cambridgeshire

Benefits: 22 days annual leave plus bank holidays, Employee Assistance Programme, Blue Light Discount Card, Continuation of NHS Pension Scheme*

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

What we are looking for:

We are seeking to recruit a qualified, registered Clinician to join our integrated clinical team. You will be conducting assessments with our NHS Wheelchair users in various settings within the surrounding areas ensuring outstanding customer experience is maintained throughout. You will showcase an empathic and resilient approach when faced with challenging situations with the ability to work collaboratively with our customer service, logistics, and the wider clinical teams. You will be responsible for managing your own caseload of patients with a range of permanent wheelchair mobility, postural, and pressure relief needs. You will ensure best practice is maintained throughout whilst receiving professional guidance from the Clinical and Service Leads.

Key Responsibilities:

• Hold, prioritise, plan and organise your own caseload of service users, some of whom will have complex needs
• Work within professional standards and clinical guidelines, promoting best practice and undertaking all aspects of clinical duties
• Provide advanced clinical advice to other members of the team; may act as lead for a specialism
• Have advanced competence within the specialism of wheelchair services, underpinned by developed theoretical knowledge and experience
• Supervise and allocate work to rehabilitation assistants, rehabilitation engineering technicians, and foundation level clinicians

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please complete our application form which is found on our website. No stand-alone CVs will be accepted.

Closing Date: 30th September 2022

Interview Date: week commencing 3rd October 2022

This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check.  Cost will be covered by the Company.

*Continuation of the NHS Pension Scheme is only available to the successful candidates who has been a member of this scheme within the last 12 months and subject to NHS Pensions T&Cs.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA264

Company: AJM Healthcare | Closing date: Fri, 30 Sep 2022

AJM Healthcare
Role: Customer Service Administrator
Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Discount Card, Company sick pay provision with continuous service.

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

What we are looking for:

We are seeking to recruit an enthusiastic Customer Service Administrator to join our team in the day-to-day running of the office whilst ensuring great customer experience is maintained throughout to our NHS wheelchair users and medical professionals within the surrounding areas. The successful candidate will showcase a first-class telephone manner with empathy and professionalism with the ability to coordinate with our clinical and logistics teams.

Key Responsibilities:

• Responsible for making and answering calls from patients, carers, family members relating to repair and maintenance of their wheelchairs.
• Booking appointments and entering orders onto the company database system in a timely manner.
• Ensuring accuracy and completeness of information when using our database system.
• Arranging and planning workloads and efficient delivery routes for Field Service Engineers.
• Using Microsoft Office especially Word, Excel and Outlook.
• Working as a team player to meet personal and organisational objectives.

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please complete our application form which is found on our website. No stand-alone CVs will be accepted.

Closing Date: 30th September 2022

Interview Date: W/C 3rd October 2022

This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check.  Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA266

Company: AJM Healthcare | Closing date: Fri, 07 Oct 2022

AJM Healthcare
Role: Customer Service Administrator
Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Discount Card, Company sick pay provision with continuous service.

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

What we are looking for:

We are seeking to recruit an enthusiastic Customer Service Administrator to join our team in the day-to-day running of the office whilst ensuring great customer experience is maintained throughout to our NHS wheelchair users and medical professionals within the surrounding areas. The successful candidate will showcase a first-class telephone manner with empathy and professionalism with the ability to coordinate with our clinical and logistics teams.

Key Responsibilities:

• Responsible for making and answering calls from patients, carers, family members relating to repair and maintenance of their wheelchairs.
• Booking appointments and entering orders onto the company database system in a timely manner.
• Ensuring accuracy and completeness of information when using our database system.
• Arranging and planning workloads and efficient delivery routes for Field Service Engineers.
• Using Microsoft Office especially Word, Excel and Outlook.
• Working as a team player to meet personal and organisational objectives.

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please complete our application form which is found on our website. No stand-alone CVs will be accepted.

Closing Date: 7th October 2022

Interview Date: 10th October 2022

This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check.  Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA267

Company: AJM Healthcare | Closing date: Fri, 30 Sep 2022

AJM Healthcare
Role: Customer Service Manager
Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Company sick pay provision with continuous service

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

What we are looking for:

We are seeking to recruit an enthusiastic Customer Service Manager to join our team in the day-to-day running of the office whilst ensuring great customer experience is maintained throughout to our NHS wheelchair users and medical professionals within the surrounding areas. The successful candidate will showcase a first-class telephone manner with empathy and professionalism with the ability to coordinate with our clinical and logistics teams. You will be responsible for managing a team of Customer Service Administrators and will have oversight of the Customer Services function.

Key Responsibilities:

• To lead, coach, motivate and monitor the performance of the team and team members on a 1-2-1 basis
• Ensure all queries from our patients and service centre staff are dealt with in an efficient and courteous manner.
• To liaise with other departments within the service centre and key stakeholders within the organisation.
• Manage the end-to-end lifecycle of complaints and ensure efficiency throughout.
• Assist the Service Operations with KPI reporting and other adhoc reporting when required

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please complete our application form which is found on our website. No stand-alone CVs will be accepted.

Closing Date:

Interview Date:

This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check.  Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA268

Company: AJM Healthcare | Closing date: Fri, 07 Oct 2022

AJM Healthcare
Role: Partnership and Engagement Officer
Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light discount card, Pension Scheme, Company sick pay provision with continuous service.

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

What we are looking for:

Do your friends say that you are you a “people-person”?

Do you like to help those in need?

Are you looking for a flexible role that you can do from home, where no two days are the same?

If so, this role is for you, as it is as different and unique as the people we serve. You will be working in a team that is passionate to provide better and better services for the local disabled community.  As well as proactively helping people who ask for assistance, your work will enrich and support countless others in the disability community to support them to maximise their potential.

Key Responsibilities:

• Lead the successful engagement of the disabled community and wheelchair users through engagement with the local community, statutory bodies and links to local organisations already working with disabled people.
• Facilitate regular events that will raise the profile of the NHS wheelchair service and AJM Clinical Commercial Services.
• Establish and maintain co-working relationships, including the attendance at relevant meetings, with key partners and other organisations, to ensure that partners are aware of the services that AJM offer.
• Recruit and support a team of volunteers to conduct access audits.
• Facilitate learning events to highlight the importance of accessibility to local organisations including the local business and the retail sector.
• Provide admin support to the wheelchair service user forums.
• Maintain data for contract requirements, monitoring and taking action on over/under performance contract areas.
• Develop partnership working relationships with other professionals working with the disabled community.
• Be an active participant on social media.

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please click apply now to complete our application form. No stand-alone CVs will be accepted.

Closing Date: 7th October 2022

Interview Date: W/c 10th October 2022

This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check.  Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA273

Company: AJM Healthcare | Closing date: Fri, 07 Oct 2022

AJM Healthcare
Role: Stores Operative
Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Card, Pension Scheme, Company sick pay provision with continuous service.

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

What we are looking for:

We are seeking to recruit an enthusiastic Stores Operative to join our logistics team in the maintenance of wheelchairs for our NHS wheelchair users within the surrounding areas whilst ensuring great customer experience is maintained throughout. The successful candidate will be an experienced warehouse professional who will be responsible for an efficient and accurate stock control service. They will showcase willingness to work as part of a team whilst maintaining empathy and professionalism at all times.

Key Responsibilities:

• Responsible for receiving all stock and ensure all stock is logged accurately within the company’s database.
• Continuously monitor stock levels and liaise with the Procurement Department for the ordering of stock.
• Pick and sort all stock for required for mobile engineer’s daily runs
• Technical experience would be advantageous but not essential as full training in provided
• Warehouse and wheelchair experience highly desirable but not essential

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please click apply now to complete our application form. No stand-alone CVs will be accepted.

Closing Date: 7th October 2022

Interview Date: 10th October 2022

This position is working in a regulated environment and will therefore be subject to a DBS disclosure check.  Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA274