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Referrals and eligibility criteria

Referrals

If you are a new wheelchair service user, you can request a referral from an appropriately qualified health or social care professionals, such as your GP. If you are already a wheelchair service user, you can refer yourself for a re-assessment at any time. You do not need to complete a form.

The wheelchairs and accessories we provide are NHS property and are loaned to you for free. There are some conditions you must follow, such as keeping the equipment in good condition. You must return equipment when you no longer need it, and you cannot give it away.

 Please click here to download our referral form

Eligibility Criteria

All referrals must meet the eligibility criteria, which are decided by our NHS commissioners. If you are not eligible for an NHS wheelchair, we'll explain why and help you to access alternative options.

Warning

Please note that the eligibility criteria is currently being refreshed and an updated copy will be provided here by November 2025.

 Please click here to download our eligibility criteria